Last Updated: November 2024

At Millennium Dance Complex Las Vegas, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website and services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number.
  • Payment Information: Credit card or payment details when purchasing classes or services.

How We Use Your Information

We use your personal information to:

  • Provide and personalize our services, including dance classes and studio rentals.
  • Schedule your appointments and process payments using MINDBODY, our third-party scheduling and payment platform.
  • Communicate with you about bookings, services, and promotional offers.
  • Engage with users on social media platforms like Instagram.

Sharing of Information

We do not sell your personal information. However, we may share your information under the following circumstances:

  • Service Providers: We use third-party vendors, such as MINDBODY, to manage scheduling and payment processing. You can review MINDBODY’s privacy policy at MINDBODY Privacy Policy.
  • Social Media Platforms: We use Instagram to engage with clients. Please be aware that if you interact with us through Instagram, your information will be subject to Instagram’s privacy policies, which you can review at Instagram Privacy Policy.
  • Legal Compliance: We may disclose information to comply with legal obligations or respond to valid legal requests.

Refund and Cancellation Policy

Millennium Dance Complex Las Vegas has a no refund policy for all purchases, including classes, packages, workshops, and events.

  • Classes: If you cannot attend a class you’ve booked, you must cancel at least 4 hours prior to the scheduled class time to receive a credit back to your class packages. Late cancellations or no-shows will result in the loss of the class credit.
  • Studio Rentals: Cancellations must be made at least 24 hours prior to the scheduled booking time to avoid fees. If a cancellation is made less than 24 hours before the booking, a cancellation fee of 50% of the total reservation cost will be charged.
  • Special Agreements: Rentals involving larger commitments or special arrangements may be subject to a different cancellation policy, as outlined in their specific studio rental agreement.

Opt-Out for Marketing Communications

If you sign up for our classes or events, we may use your contact information to send promotional emails or text messages about upcoming classes, events, and special offers.

  • To opt out of email communications, click the “unsubscribe” link in our emails.
  • To opt out of text messages, reply “STOP” to any text message you receive from us.

Please note that even if you opt out of marketing communications, we may still send you important transactional emails or messages related to your bookings or purchases.

SMS Messaging Terms and Conditions

By opting into our SMS service, you consent to receive one-time messages based on your selection through our phone menu (DTMF). This document outlines the terms under which you will receive these messages.

  • Types of Messages: You will receive SMS messages related only to the specific selection made via our phone menu. No recurring messages are sent.
  • Message Frequency: You will receive one message per selection. There will be no unsolicited messages.
  • Message and Data Rates: Standard message and data rates may apply. Check with your mobile service provider for details.
  • Opt-Out Instructions: You may opt out at any time by replying “STOP” to any of our SMS messages. Upon receiving your request, we will no longer send you messages unless you opt-in again.

Third-Party Websites

Our website may contain links to third-party websites or services, including MINDBODY and Instagram. Please note that we are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing your personal information with them.

Data Security

We implement robust security measures, including encryption and secure servers, to protect your personal information from unauthorized access or disclosure. MINDBODY also applies stringent security practices to protect the data they collect through their platform.

Your Rights

You have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request the deletion of your personal data (subject to any legal or contractual obligations).

To exercise these rights, please contact us at info.mdclv@gmail.com.

User-Generated Content

If you submit or post content such as comments, testimonials, or other feedback on our website, social media pages, or through direct communication with us, you agree that we may use this content for promotional or marketing purposes. This includes, but is not limited to, displaying testimonials on our website, sharing on social media, or using feedback in marketing materials. By submitting this content, you grant us permission to use, reproduce, modify, and distribute the content without any compensation to you, and you confirm that your submission does not violate any third-party rights. If you would prefer not to have your comments or testimonials used in this way, please contact us at info.mdclv@gmail.com.

Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States. To remain compliant, we will take the following responsive action should a data breach occur:

  • Notify you via email within 7 business days.

We also agree to the Individual Redress Principle, which ensures individuals have recourse to courts or government agencies to investigate non-compliance by data processors.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of data sales. Please contact us at info.mdclv@gmail.com to exercise these rights.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website and revising the “Last Updated” date.

Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

  • Email: info.mdclv@gmail.com
  • Phone: 702-790-4000
  • Website: mdclv.com